Refund and Returns Policy

1. General Information

This Refund and Returns Policy (“Policy”) applies to all purchases made through the bloomstore website (https://www.bloomstore.store). By placing an order, you agree to the terms set out below.

2. Return Eligibility

2.1. Conditions for Returns

• Items must be unused, unwashed, and in their original packaging.
• Return requests must be submitted within 30 days of the delivery date.
• Proof of purchase (order number or receipt) must be provided.

2.2. Non‑Returnable Items

• Personalized or custom‑made products.
• Final‑sale items marked as non‑returnable.
• Gift cards, downloadable software, and digital content.

3. Return Process

3.1. Initiating a Return

Contact our support team at [email protected] or call +1 (405) 649-3727to request a return. Include your order number, the items you wish to return, and the reason for the return.

3.2. Shipping the Return

After approval, you will receive a prepaid shipping label. Pack the items securely and attach the label. You are responsible for returning the goods in a timely manner.

4. Refunds

4.1. Refund Method

Refunds will be issued to the original payment method within 10 business days after we receive and inspect the returned items.

4.2. Partial Refunds

Partial refunds may be applied for items that are returned damaged, missing accessories, or not in their original condition.

5. User Responsibilities

• Provide accurate contact and shipping information.
• Comply with the return timeline and packaging requirements.
• Refrain from abusing the return policy for resale or other improper purposes.

6. Contact Information

If you have questions about this Policy, please contact us:

• Email: [email protected]
• Phone: +1 (405) 649-3727
• Address: 2701 Northeast Main Lane, Oklahoma City, Oklahoma 73182, United States

7. Legal Disclaimer

bloomstore reserves the right to modify this Policy at any time without prior notice. The most current version will be posted on the website. Your continued use of the website after changes constitutes acceptance of the revised terms.